This Privacy Policy describes the basis on which we will treat any personal data, including, but not limited to, payment data, and other data we collect from you or from other sources or those provided to us (the “Data”). In order to access and use your site

And/or the application of WalBlue Mobile (collectively referred to as “the Site”), services and applications (collectively “the Services”). We understand the importance of this data, and we are committed to protecting and respecting your privacy.

Please read the following carefully to understand our data practices. By using our services, you agree to handle the data in accordance with this Privacy Policy.

The references to the pronoun (or similar) in this privacy policy are references to WalBlue and the references “to you” or “the user” refer to you as an individual or legal person, as appropriate.

What data may we collect from you?

We may collect and process the following data :

  1. The data you provide by filling out the forms on the Site, including the data provided at the time of registration for use of the Site and other common registrations (e.g. social media login), subscription to our Services, publication of materials or solicitation of other services.
  2. The data you provide when entering a competition or promotion through our website, completing a poll, voting, or offering reviews, certificates or observations.
  3. The data you provide to us, or that we may collect from you when you notify us of any difficulty you encounter when using our site.
  4. Register your correspondence if you contact us.
  5. General, aggregated, demographic and non-personal data.
  6. If you download or use our mobile application, we may be able to access details about your location and mobile location, including your device’s unique identifier.
  7. Details of the transactions you have made through our website and details of the processing and delivery of the goods you requested or services.
  8. Details about your computer, including, for example, IP address IP Your operating system and browser type, as well as data related to your general use of the Internet (for example, by using technology that stores or access data on your device, such as cookies, conversion tracking code, web signals, etc.) Cookies”).
  9. Your e-mail address provided to us by third parties confirming your consent to share your e-mail address.
  10. Any other data we consider necessary to enhance your experience in the use of the Site.

How will we use your data?

We may use data in the following cases:

  1. To provide you with the information, products or services that you request from us or see that you may be interested in, and where you have agreed to be contacted for such purposes.
  2. To provide services based on where you are located, such as advertising, search results, and other content for you.
  3. To carry out the obligations arising from any contracts concluded between you and any other party using our site, or between you and us.
  4. To improve our services and provide better and more customized services.
  5. To ensure that our content is provided in the most effective way for you and the device you use to access our site.
  6. To notify you of changes made by our site.
  7. For any other reason, we consider necessary to enhance your browsing experience for the Site.
  8. To manage incentive programs and meet your requests for these incentives, and/or to allow you to participate in competitions and notify you in the event of winning.

Whom can we disclose the data?

Data for our customers is a very important part of our business. Therefore, we only share data as described below and with companies that follow practices that have protection benefits, at a minimum, like those of the Privacy Policy:

  1. Other Parties

To provide our services, we may cooperate with other companies or non-service providers (e.g., logistics companies used to deliver products to you, marketing companies, payment processing for online transactions, etc.). These other companies, in order to execute your transactions, can store the data in a digital wallet so that your use of our services is more effective.

You realize how important it is for these companies to access relevant data to perform their tasks. We make sure that these companies do not use data for other purposes. We may also receive data from these companies (for example, delivery data and updated addresses), for use (for example, to correct our records and deliver goods for any purchase you make). By using the Site, you consent to the transfer, storage, use, and disclosure of data between our subsidiaries and non-service providers wherever they are located. Provided that such companies are contractually bound to respect the privacy of the data.

  1. Marketing and promotional offers

We may also use data to provide you with information about the goods and services you may be interested in, as well as enhance your experience in browsing and using the Site, service messages, new features, enhancements, special offers and events of interest. We can communicate with you through different channels, including but not limited to emails, web notifications, publications, phone, application messages, and news articles.

We may allow third parties to use data, for example, we may provide data to advertisers to help them reach the target audience to enable us to comply with our advertisers’ obligations (ie, by showing their ads to the target audience).

In addition, to participate in some of our competitions and promotions, you may be asked to provide additional data. For example: If you win a competition, you may be asked to provide more personal data to confirm your eligibility and award you. This data is collected by us or by participating sponsors or sellers of promotional offers. Please note that you should review our third-party privacy policies to see how they use any data they collect.

  1. Business transfers

In the event of the acquisition of Wall Blue or all our assets, the customer data will be one of the assets transferred to the new owner.

  1. Protect our website and other websites

We disclose Customer’s account and other personal data when we believe that such disclosure is appropriate to comply with law enforcement and law enforcement and to protect the rights, property or safety of our users or others. This includes exchanging data with other companies and institutions for several reasons, including protection against fraud and credit risk reduction.

Please note that our site may from time to time contain links to and from sites of our corporate networks, advertisers and affiliates. If you link to one of these links, please note that these sites have their own privacy policies and that we will not Any liability or claim for such policies. Please also check the policies of those sites before submitting any personal data or other information to them.

How do we store your data?

The data we collect from you may be transferred or stored in a location outside Kuwait. It can also be processed by a team working outside of Kuwait. However, this team works for us or for a resource from our suppliers. This team – along with other tasks – is involved in meeting your request, processing payment details and providing support services.

We will store the data as necessary in accordance with this Privacy Policy or if required to comply with any law. Data may be transferred, stored, processed and used by our subsidiaries or non-service providers in one or more countries outside the country where you are affiliated. It is also possible to transfer and store your payment data by our subsidiaries to process payments and provide technical support services.

What protection criteria do we apply?

We take the necessary technical, commercial, technical and administrative steps to ensure that data is handled safely and in accordance with this Privacy Policy to protect, change, disclose or destroy unauthorized access to data. For example, we can use encrypted electronic technology to protect data while being sent to our site, as well as an external firewall and an electronic firewall on our host computer so that we can block malicious attacks on the network. Only employees, service providers, and agents who have access to data will be allowed to access their work.

It is important for you to be sure to protect your password and the device you use to access our site to avoid any unauthorized access from third parties. You are solely responsible for maintaining your password in strict confidentiality, for example, make sure you sign out after you have finished using one of the shared-use devices.

Unfortunately, sending data over the Internet is not entirely safe. However, we will do our best to protect the data, but we do not guarantee the protection of data sent to our site, and you alone bear the risks of sending any data.

How do you access and edit data?

You can access a wide range of data for your account and transactions with the site to view and, in some cases, update the data.

Examples of data that you can easily access on the site:

  1. Updated data regarding your most recent maintenance or purchase requests.
  2. Personal identification data (including name, email, and password).
  3. Payment settings (including credit card information).
  4. Email notification settings.

You may decline to receive our marketing messages in the future at any time by adjusting your client’s communications preferences through the unsubscribe link in email correspondence. To shop through the mobile application, you will need to adjust notification settings in the general section of your mobile phone.

In addition, our system will place cookies when you sign into the site and this is to ensure a pleasant and seamless user experience across the site. You can deactivate cookies by changing your browser settings. If cookies are deactivated, this will affect how our site works and you may not be able to access or use some or all the functionality on the Site. For example, performance cookies collect information about how you use the site – the: pages you visit most of the time – allowing us to provide you with targeted and relevant options that enhance your browsing experience and your use of the site.

We may retain a copy of the data for the purpose of complying with the laws, particularly when you update the information as we maintain a copy of the pre-conservation data in our records.

What if we change our Privacy Policy?

Our work is constantly subject to change, so our privacy policy may be affected and require a parallel change. We will publish the current version of this Privacy Policy on the Site and will remain in effect from the time it is posted on the Website or on the date that we specify as its date of entry.

We may send reminders periodically via email with our notifications and conditions, but you should check your frequent visit to our site to see the latest changes.

You should check your privacy policy regularly. Your continued use of the Site after any changes constitutes your acceptance of this Privacy Policy as amended.

How can you contact us?

If you have any questions regarding your data on the site, please contact Us at,  Please let us know the exact description of your inquiries, and we will reply and process them.